We don't 'create the conditions' then improve the work. We create the conditions by improving the work. Yesterday, I was asked to articulate what this looks like. That seemed a very fair question so here goes...
Mark Smith is Director of Public Service Reform at Gateshead Council. In this short video he describes how - without the need for a protracted analysis phase - prototyping rapidly identified the changes required to enable more effective ways of working.
This month’s guest is Claire Robinson, a social worker (by trade) who now works supporting organisations to create conditions for learning and authentic conversations. Hosted by Toby Lowe.
Saskie Dorman is a Consultant in Palliative Medicine at Forest Holme Hospice in Dorset, England. In this short video she describes how she has used Easier Inc's approach to her work on improving care during the last year of people's lives.
This month’s guest is Toby Lowe. Hosted by Mark Smith this is Toby's second podcast with Next Stage Radicals, revisiting the theme of Human Learning Systems as a new paradigm for how to design, commission, deliver, manage and improve public services.
