If change travels at the speed of trust then trust grows at the rate of empathy.
Trust is the outcome. Empathy is the practice.
Since behaviour is reciprocal, if we want more empathy then we need to show more empathy.
We can start by understanding what someone else wants to have understood.
Then we can invite them to do the same.
Trust goes viral when empathy is the vector.
Thanks for reading!
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Comments
Chris Patten
Great summary Andy and cited you here:
https://www.linkedin.com/pulse/blogtalmud-psychological-safety-christopher-patten/
Andrew Brogan
Thanks Chris. To any readers here - do follow Chris's link above. He has created an astonishing resource which explore the thoughts touched on in my post but in much greater depth. It includes a beautifully curated list of references and resources.