Easier INC

Easier Aphorisms #60

Be careful not to confuse ‘typical and predictable’ with ‘inevitable’. Getting to better always requires belief.

Easier Aphorisms #59

Pathways are just silos lying on their side.

Easier Aphorisms #58

Demand is a symptom. Don’t manage it. Manage value.

Easier Aphorisms #57

Populations don’t experience outcomes. People do.

Easier Aphorisms #56

Behind every need, problem, demand or request for service is a context. When we respond without this context we may address ‘what people turn up with’ but not ‘why they turn up’. In public services, that’s why they keep turning up and in the private sector it’s why they go away.