Easier INC

Performance Is In The Round

Performance is a complex problem. It needs to be understood and managed 'in the round' or else we risk taking false assurance whilst making things worse.

Controls vs Control

Having controls is not the same as having control. Often the things that lead to control require us to think quite differently about what works; a shift from 'static controls' to 'adaptive controls'.

Making Sense of Performance

A 'how to' sketchnote of Easier Inc's approach to seeing through the FOG of complexity in order to make sense of (and improve) performance.

Psychological Safety

A sketchnote capturing how Psychological Safety works and why it matters.

Accountability & Responsibility

A sketchnote describing how a focus on responsibility differs from (and dissolves many of the problems of) traditional approaches to accountability (with thanks to Saskie Dorman for the artwork).