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Theory


27 March 2022

Easier Aphorisms #33

Is the idea of ‘what works’ coherent? Perhaps it’s truer to say (i) There is stuff that can’t work (ii) There is stuff that can work (iii) Getting what can work to work takes work.

20 March 2022

Easier Aphorisms #32

Don’t map the ‘as is’; take a customer request at point of origin, resolve it perfectly, only doing what really matters. You’ll learn more, faster, with greater accuracy; the difference between deciding how good a car is from reading its manual vs from driving it.

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