Easier INC

Easier Aphorisms #40

To understand impact it is necessary to look beyond, not just through measures.

Easier Aphorisms #39

Treating measures as scores to be kept only turns performance into a game to be played.

Easier Aphorisms #38

What ‘good’ looks like is in part a function of where we are looking from so without empathy and mutuality what hope of progress or shared intent?

Easier Aphorisms #37

‘Ruinous empathy’ is a dangerous myth. Unilateral empathy is the real problem, where empathy only flows in 1 direction. This is a problem of too little empathy, not too much.

Easier Aphorisms #36

For managers to become coaches we need to shift from a culture of feedback to a culture of empathy.