13:01:10 From Andy@EasierInc. : Hi Everyone! We will start in just a moment. We have c 50 booked but expect probs 20 or so in the end. Great to have you with us :) 13:01:52 From Matt Clack : Not sure education is better than health at the moment, with today's bonkers announcement about PHE! 13:02:37 From Kevin Siddall : Sorry - but everything seems bonkers at governmental level - kind of flabergasted! 13:03:43 From Matt Clack : Provide external perspective on a person's skills and challenges 13:03:45 From Tamra Mannin : To build people's capacity to solve problems for themselves 13:03:47 From roman : sounding board/independent view/critical friend 13:03:57 From Sally : challenge limiting beliefs 13:04:00 From Andy Oughton : Help people improve skills 13:04:04 From Kevin Siddall : COaching is much more about helping someone to teach themselves how to fish. Leaders need a freind and safe place to challenge 13:04:04 From Gemma : Questions that make you challenge your internal monologue 13:04:14 From michaelwalshhome : to help have ownership of problem solving/change. 13:04:17 From des.brown : Building learning and challenging current understanding. 13:04:26 From roman : like the idea of challenging internal monologue 13:09:30 From Jeremy @ EasierInc : Some great insights into the problem with praise in Alfie Kohn’s book ‘Punished by Rewards’. Required reading IMHO 13:10:21 From Jeremy @ EasierInc : https://www.alfiekohn.org/punished-rewards/ 13:28:44 From Sally : Very useful, I especially recognize the bit around feedback and how it can become the only way people can validate themselves but they might not be being themselves...…. 13:29:30 From Adam Groves : really interesting thank you. I need to dial onto another call, but grateful for the presentation. 13:30:26 From Gemma : Thank you, this was really interesting. I had a powerful coaching conversation this morning (as the coachee) and I can see so much of your framework in how she took me through the session. I particularly like the focus on concrete action rather than talking about the things we think we should be doing! 13:31:26 From Greg Spencer : I love that phrase "pathological relationship with feedback" 🤔 13:32:15 From Jeremy @ EasierInc : Yes @Greg - we are interested in the power of generative processes, as opposed to pathological 13:32:57 From Kevin Siddall to Andy@EasierInc. (Privately) : That was really helpful Andy. I've not had any coaching supervision for nearly 18 months and this "pooch has had a gentle flick on his lead" to get him back in line. I do like how you have framed the coaching process and thinking that I have to do my coacing from. I'm nicking it! 13:33:00 From Kerryn Bell : Fantastic approach. Got a lot from this session - thank you. I think combined with a whole systems approach, which offers a broader perspective on problem solving, this can be incredibly powerful. Got to go, but thanks again. 13:33:01 From Andy Oughton : In that third stage, are you encouraging ‘change talk’? Facilitating the coachee to identify forward actions. 13:33:14 From Gemma : Sorry I've got to head into another meeting, thanks all. 13:33:45 From Jeremy @ EasierInc : @Andy - yes indeed - ask Andy to elaborate if you want to hang on 13:33:46 From Kevin Siddall to Andy@EasierInc. (Privately) : PS: love the Experimentation framing for action. it is something I forget when challenging coachees on their actions 13:34:29 From Matt Clack : I need to shoot off, thanks as always for fascinating reframeworks for working practice! 13:34:47 From des.brown : Really helpful, and I like that it's 'psychologically safe'. I need to join another call as well, thank you very much! 13:35:09 From Michael Moriarty : Thank you for an interesting session. It resonates strongly and was very useful. 13:36:52 From Michael Gray : Thanks all. Very useful session and looking forward to the slides so I can put into practice. 13:37:59 From michaelwalshhome : Thank you for an insightful session. I definitely found some of the tools helpful and will be using them in future. 13:39:21 From Andy Oughton : Thank you - very sharp 30 minutes. Plenty to process 13:40:43 From Greg Spencer : How do we help people understand they are both already awesome enough to do the whole empathetic listening thing... So that they feel competent to get on with doing it... And accepting of the near certainty of making mistakes in trying? Plus positive about training? 13:41:02 From Saskie Dorman : thanks Andy and all. I will be watching again - lots to reflect and act on 13:46:46 From Moira Anderson-Hill : Really interesting. I look forward to re-watching, and reflecting on this further. Thank you. 13:47:03 From Jeremy @ EasierInc : @Moira - thanks for connecting! 13:51:32 From Rosie Dove : I'm a therapist in a school and am developing my coaching skills for the teachers as many of them come to the therapy team as though we have a magic wand to fix some of the issues / behaviours of children in their classrooms - so this has been so useful and given me some phrases to get in the habit of using. Thank you! 13:52:14 From Jeremy @ EasierInc : @Rosie - many thanks, great to have you join 13:53:49 From Moira Anderson-Hill : Love your approach - have to go but really helpful. 13:54:01 From Rosie Dove : No worries - sorry camera doesn't work on my work laptop. Thanks to you both :)