13:05:28	 From Michael Gray : A2
13:05:30	 From Sam Spencer : B4
13:06:01	 From Sam Spencer : D5
13:06:01	 From Michael Gray : E3
13:06:23	 From Sam Spencer : C1
13:07:31	 From Michael Gray : NHS?
13:08:31	 From Sam Spencer : I once read an article from New Zealand, with a quote from an ambulance driver that went something like "If we arrive in under 8 minutes and the person dies it's seen as a success, if we arrive in over 8 minutes and they live it's a failure". I'll try and dig it out. 
13:20:44	 From Jeremy @EasierInc. : Some very deep and helpful work from Chris Argyris around how and why ‘undiscussables’ become hardwired in organisations